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Privacy Policy

INFORMATION WE COLLECT AND WHY
Protection of your privacy is one of our highest priorities. We only collect personal information with your consent: when you provide it voluntarily to our website to place orders, or when you join our membership and streaming services, or to fill orders involving shipping you the purchased products. This information includes
-- name, address and credit card information (credit card number, expiration date and security code), all for billing and billing verification purposes,
-- a unique userID which you create,
-- a password which you create,
-- and your email address.

In addition, we also keep demographic information such as geographic information, purchase preferences and interests, and other information relevant to customer surveys, fan polls and/or offers we have presented in the past.

We do this to better understand your needs and provide you with better service. We also keep this information because we may periodically send promotional emails or mailed flyers about new products, special offers or other information which we think you may find interesting, using the email address which you have provided, unless you have NOT agreed to have information mailed or emailed to you in your most recent purchase. You may opt out of such mailings at any time. You may also request that we delete all data we have saved.

We have never shared, and will not share, personal information such as your email address, name, address, payment information or anything else with any other companies.


SECURITY OF YOUR INFORMATION
All details are stored on our secure server using SSL encryption. At no time are any of the details of your credit card information available to any human in our offices, as they are stored in a secure server and sent to our credit card processing company encrypted.

Your customer information (username, name, address, email, and purchase history) is available only to higher level BG East staff. You have access to this information when you are logged in to your Registered Customer Account, or your Arena Membership Account, to make changes or deletions. Note that you cannot make further purchases or membership renewals if this information is not present in our system.

Your password cannot be seen by any human. If you forget your password, you will have to change it using the automated system.

We do not share our mailing list or any other customer information with any other company or concern. Strict confidentiality is our rule.


COOKIES
To use the online ordering system on this website your computer's web browser must support "cookies", and these cookies must be enabled. You cannot enter or remain on our site without 'opting in' to the use of cookies on our age verification page.

Cookies are alphanumeric identifiers that we use to track the items in your shopping cart, to remember your preferences during the period you are browsing, and to help us log traffic on our site. Our cookies do NOT ever identify you by your real name, your username, your email address, nor any other personal identifier.

Versions of Safari, Chrome, Firefox, Microsoft Internet Explorer and its successor browsers support cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, or how to have the browser notify you when you receive a new cookie, or how to delete cookies after they are set.

The cookies used in our web store are set to expire 24 hours Greenwich Mean Time from when you last used the shopping cart.


CONTROLLING YOUR PERSONAL INFORMATION
We save all customer data except credit card information, in its encrypted form, on our servers, for 10 years after it was last used, so that we can continue to make you aware of our products and services, if you have agreed to be on our emailing or mailing lists, and in order for you to retain access to Own To Arena purchases if your membership is not active for up to 10 years.

At your request, we will delete all your data at any time. Contact us by emailing info@bgeast.com with your request, or calling 781-293-1168. Keep in mind that this means losing any previously purchased Own To Arena and customer records of what you have already purchased.


CONTROLLING YOUR PERSONAL INFORMATION
We save all customer data except credit card information, in its encrypted form, on our servers, for 10 years after it was last used, so that we can continue to make you aware of our products and services, if you have agreed to be on our emailing or mailing lists, and in order for you to retain access to Own To Arena purchases if your membership is not active for up to 10 years.

At your request, we will delete all your data at any time. Contact us by emailing info@bgeast.com with your request, or calling 781-293-1168. Keep in mind that this means losing any previously purchased Own To Arena and customer records of what you have already purchased.


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